How to Get Notified When a Lead Opens an Email

Here is a recipe for how to notify yourself when a contact opens an email.


Step 1: Create a workflow and start from scratch

Navigate to Automations > Workflows then clicking on the “+ Create a new Workflow” Button and select Start from scratch.

Step 2: Name the Workflow and then add the Email Events Trigger



Step 3: Add a filter



Step 4: Select the Event Field and Opened from the dropdown and save


Step 5: Add an action by clicking on the “+” symbol


Step 6: Select the Send Internal Notification Act

Step 7: Select the type of notification from the dropdown

In this example we will be using the email type


Step 8: Fill out the Action as desired.

In this example, we select the Particular User Type to send to, using custom values from the Right Now and Contact categories. Save the Action

Step 9: Publish and save the workflow



Step 10: Test the workflow

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