Moving numbers out of CRMX to your own Twilio account
Moving numbers out of an LC Phone Sub-account to the client's own Twilio account:
- Reach out to CRMX support team to get the ISV location's Twilio sub-account SID where the number is currently in for you
- Create a support ticket with Twilio support
Subject: Moving numbers request
3. CCs: copy and paste this email migration@leadconnectorhq.com
click add ( + ) so we can approve your request.
Comment:
Hi Twilio Support,
I would like to move the following phone numbers to a new sub-account -
+1 PASTE_TWILIO_NUMBER_HERE
Losing sub-account SID -
E.g. AC5bd5cb9014a7b117xxxxx52cdedb20ad < Replace with your CRMX account SID here
Gaining sub-account SID -
E.g. AC8a0eac4ea7651eba06137bbf1a907df62d < Replace your own Twilio sub-account SID here
Time-frame: ASAP
Please process this request at the earliest because it is business-critical for me
Thanks!
Product: Phone numbers
Business Impact:
P2 Degraded - Twilio or your configuration is not functioning properly or intermittently
4. Once all details above are filled out and cc'ed, Click on Submit
Click on NO
Click on
SUBMIT HELP REQUEST
