How To See Detailed Data Transactions
SOP: Managing CRMX Data Charges
Objective
To effectively monitor and manage data charges within CRMX to ensure accurate billing and uninterrupted data usage.
Key Steps
- Go to settings in CRMX.
- Navigate to company billing.
- Locate the credits section to manage the total balance.
- Refresh the page to view the most updated transactions.
- Monitor the auto-charge feature to ensure a balance of at least $10 is maintained.
- Review the summary of charges for the current and previous months.
- Access detailed transactions to see specific charges and balances on different dates.
- Export data for billing purposes if needed.
- Check the exact rates and charges for different services such as SMS, calls, and emails.
Cautionary Notes
- Be cautious of initial charges for purchasing phone numbers, which may result in higher costs at the beginning.
- Monitor charges regularly to avoid any unexpected billing discrepancies.
Tips for Efficiency
- Set up notifications for low credit balances to avoid interruptions in data usage.
- Regularly review and reconcile charges to ensure accurate billing.
- Contact support for any questions or clarifications regarding charges to maintain transparency and accuracy.